Bayou Batik

Refund Policy

Returns

Purchases you have made in error eg accidentally ordered the wrong size or colour, wrong fit or unwanted gifts.
We will accept a return provided it meets the following guidelines:

- Return within 30 days
- Return with proof of purchase
- Item must be unworn, unwashed, unused with all original tags/labels attached
- Item is not listed as a sale/clearance or on promotion

If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within 30 days with proof of purchase.

Exchanges

Exchanges for an item in a different size will depend on availability of stock. If no stock is available, you can either request to have a new item made which will take 4 weeks to produce or request a refund. If the new item is a different product and there is a price difference you may need to pay the difference.

Returns and Exchange Process

Postage for exchange or refund back to us will be borne by you. Once received, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 1-5 days, depending on the payment method used to place your order.

If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you.